Terms of Service

By creating an account or otherwise using wallticker (the "Service"), you agree to be bound by these terms. If you do not agree, do not use the Service.

If you accept these terms on behalf of a company or other organisation, you confirm that you have the authority to bind that organisation, and "you" refers to that organisation.

wallticker lets you record working time, breaks, and absences, organise them by project and tag, plan expected hours, and export the results as reports.

We may add, change, or remove features over time. If we make a change that materially reduces the Service, we will give notice where practicable.

You must be at least 18 years old to use wallticker. By using the Service you confirm that you are 18 or older. We do not knowingly collect data from anyone under 18; if we learn that we have, we will delete it.

You need an account to use the Service. You are responsible for keeping your credentials confidential and for all activity that happens under your account.

Each account is personal and holds only your own data. Tell us promptly if you believe your account has been accessed without your permission.

wallticker offers a free tier and, where available, paid plans. Paid plans are billed through our payment provider, Stripe. Prices, billing periods, and what each plan includes are shown before you purchase.

Prices are stated inclusive or exclusive of VAT as indicated at checkout. VAT is applied according to your country and status: consumers are charged VAT at the applicable rate, and VAT-registered businesses within the EU outside Sweden may be subject to the reverse-charge mechanism where they supply a valid VAT number.

Subscriptions renew automatically for the same period until cancelled. You can cancel at any time, effective at the end of the current billing period. We do not refund partial periods, except where required by law or under the money-back guarantee below.

Some plans are offered at an introductory price for a limited period. Where that applies, the introductory price, the standard price, and the date the introductory period ends are all shown together before you purchase.

The current introductory prices run until 31 December 2026. After that date, existing subscriptions continue at the standard price that was shown to you when you purchased. This is the price schedule you agree to at the outset, not a change we make to your agreement afterwards.

We will tell you at least 30 days before a new price first applies to you, by email or through the Service, stating the new amount and the date it takes effect. You are free to cancel at any time before then, and your subscription simply ends when the period you have already paid for runs out.

A period you have already paid for keeps the price you paid for it. If you buy a year, that year runs to its end at that price whatever happens to prices in the meantime, and a new price can apply only from your next renewal.

If we ever wish to change prices other than as described here, we will ask for your agreement rather than treat continued use as acceptance.

If you are a consumer in the EU, you normally have 14 days to withdraw from a distance purchase without giving a reason.

When you request immediate access to a paid plan at checkout, you expressly ask us to begin performance during the withdrawal period and acknowledge that you lose your right of withdrawal once the service has been fully performed. Where performance has begun but is not complete, you may still withdraw and pay a proportionate amount for what has been supplied.

In practice a subscription is not fully performed while it is still running, so if you are a consumer your 14-day right stays available to you during that period.

This section applies to consumers only. Business customers have no right of withdrawal.

Beyond the statutory right described above, we offer a 30-day money-back guarantee on your first paid subscription: if wallticker is not for you, tell us within 30 days of your first payment and we will refund it in full, no questions asked.

This is a voluntary commercial guarantee, available once per customer. It is offered in addition to, and does not limit, replace, or shorten, any statutory rights you have as a consumer - including the right of withdrawal in the previous section, which nothing here affects.

Once per customer means once per person or organisation, not once per account: opening extra accounts to claim the guarantee again is misuse of it, and we may refuse refunds claimed that way. Refusing a misused claim never affects the statutory rights described above.

Business customers have no statutory right of withdrawal, so for them this guarantee stands on its own. It is offered on the same terms either way.

To claim it, send a money-back request from your account settings, or contact us through the channel named at the end of these terms - either way within the 30 days. Refunds go back to the payment method you used, and when we refund, your subscription ends and your account returns to the free tier with your data intact.

You agree not to:

• use the Service to break the law or infringe anyone's rights;
• attempt to access another user's account or data;
• probe, scan, overload, or disrupt the Service or the infrastructure it runs on;
• copy, resell, or make the Service available to third parties as your own product without our written agreement;
• upload content that is unlawful or that you have no right to store.

Your time entries, projects, tags, clients, organisations, notes, and settings remain yours. We claim no ownership of them. We process them only to provide the Service, as described in the Privacy Policy.

Data about other people. The Service lets you record a contact person on a client - their name, email address, and phone number. That is personal data about someone else, and you are responsible for it: you must have a lawful basis to record it, you must inform that person where they are entitled to know, and you must not use these fields for health data or any other special category of personal data under Article 9 GDPR. For that data you are the controller and we act as your processor, on the terms of our Data Processing Agreement, which forms part of these Terms and applies automatically to every account.

You can export everything you have stored at any time from Settings, in a machine readable format, and you can delete your account and all its data.

You may connect a Google Calendar to import meetings into your time log. Connecting is entirely your choice and you can disconnect at any time. We read only the titles and times of your calendar events, and we never store the names or email addresses of other attendees.

You may connect Bokio to turn tracked time into draft invoices in your own Bokio company. Data is sent to a connected service only at your direction - each draft is created only when you confirm it, from a preview of exactly what will be sent, and we never publish or book anything on your behalf. What a connected service does with data you send it is governed by your own agreement with that service. You are responsible for the accuracy of invoices you create and issue through it.

Your use of Google and Bokio services remains subject to their own terms and privacy policies. We are not responsible for third-party services.

We aim to keep wallticker available and reliable, but we do not guarantee uninterrupted or error-free operation. We may suspend the Service temporarily for maintenance. Support is provided through our Discord community; we do not offer guaranteed response times unless separately agreed in writing.

To the fullest extent permitted by law, the Service is provided "as is" and "as available", without warranties of any kind, whether express or implied. wallticker is a record-keeping tool: it is your responsibility to verify that the hours you record and report are accurate. Nothing in this section limits any rights you have as a consumer under mandatory law.

To the fullest extent permitted by law, our total liability arising out of or relating to the Service is limited to the greater of the amounts you paid us in the twelve months preceding the event giving rise to the claim, or EUR 100.

We are not liable for indirect or consequential loss, loss of profits, or loss of data to the extent such loss could have been avoided by keeping your own export. Nothing here excludes liability for death or personal injury caused by negligence, for fraud, or for anything else that cannot lawfully be excluded, and mandatory consumer rights are unaffected.

You may stop using the Service at any time and may delete your account from Settings. Deletion follows a 30-day grace period during which you can reactivate; after that period all your data is permanently erased from the Service. Limited technical residues remain briefly in our providers’ backups and logs - the Privacy Policy lists them under “What remains afterwards” and explains how long they persist.

We may suspend or terminate an account that materially breaches these terms, or where required by law. Where practicable we will give notice and an opportunity to remedy the breach first.

These terms are governed by the laws of Sweden, without regard to conflict-of-laws principles. The GDPR and other applicable EU regulations take precedence where they apply.

Disputes are resolved by the Swedish courts. If you are a consumer in the EU, you keep the right to bring proceedings in the courts of your country of residence, and the mandatory consumer-protection rules of that country continue to apply to you.

If we reject a complaint from you as a consumer, in whole or in part, we will tell you at the same time which alternative dispute resolution body you can turn to and whether we intend to take part in its proceedings.

We may update these terms. The version and date at the top of this page always reflect the current version.

For material changes - anything touching price, what we do with your data, your liability, or what you may use the Service for - we ask you to accept the updated terms before you continue using the Service, and we give reasonable notice in advance through the Service or by email. Continued use is not treated as acceptance of a material change. For minor changes, such as corrections, clarifications, or updated contact details, we notify you in the Service and continued use means you accept them.

If you do not accept an update, you may stop using the Service and delete your account at any time. Signing out and deleting your account both stay available to you while an acceptance is outstanding.

wallticker is operated by Luwall AB, org. nr 559359-5993, registered in Sweden.

You can reach us through our Discord community, linked from our Contact page. For privacy matters, see the Privacy Policy.